About Maryam
Dr. Maryam Shahbazi is a Senior Lecturer at AIBI Higher Education and Course Coordinator for the MBA (Digital Transformation). She is an academic and practitioner specialising in Digital Transformation, Business Information Systems, and Strategic Communication. She completed her PhD at the University of Sydney Business School, where her research explored how digital technologies drive resilience and innovation during periods of disruption.
Her research interests focus on digital resilience, digital transformation processes and platforms, and the use of digital trace data — including social media, enterprise systems, and online communities — to understand organisational behaviour and crisis communication. Her research has been published in leading outlets such as JASIST and the International Journal of Information Management (IJIM).
Combining academic expertise with extensive experience in international business and project leadership, Maryam has led and managed complex business initiatives across diverse industries. Her professional background spans international business development, market research, and project management.
Research & Expertise
Research & Publications
Selected publications. See the full list on Google Scholar.
Social media trust: Fighting misinformation in the time of crisis
International Journal of Information Management, 77, 102780
Netnography for crisis management and information systems research
Communicating shared situational awareness in times of chaos: Social media and the COVID-19 pandemic
Journal of the Association for Information Science and Technology, 74(10)
Attributes of continuity in support information systems: A study of social media listening experiences
As time goes by: Temporal characteristics of social media and information objective-subjective tensions in crisis communication
International Working Conference on Transfer and Diffusion of IT
Work-integrated education: Improving placement pedagogy and practice
Handbook of Teaching and Learning at Business Schools
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